You're at markets every weekend. People love what you make. They take your card and say they'll order later. But they don't, because when they try, there's no clear path from "I want this" to "I bought this."

Your business exists in five different places online, and none of them match. You're the one translating between systems that should talk to each other on their own.

Someone asks a simple question: "Do you ship?" or "What sizes do you have?" Instead of pointing them somewhere, you have to type it out. Again. For the 47th time this month.

You post on social media when you remember, but there's no rhythm to it. Sometimes it's three times in one day, then nothing for two months. Your followers have no idea what to expect or when you're even open.

Your Google Business Profile says one set of hours, your Facebook page says another, and your actual hours are different from both. Customers show up when you're closed or call when you're not available.

If this sounds like you, let's talk..

I spent 20 years in operations watching businesses lose revenue not because their product was bad, but because their systems were fighting each other. What I figured out: most "marketing problems" are operations problems. When your online presence, tools, processes, and customer touchpoints like Google reviews and social media work together instead of against each other, running your business gets lighter.